Trades

CRM for tradesmen that wins clients while you are on site.

Armiflow is a CRM for tradesmen that wins new clients without evenings in the office: the system finds commercial clients in your region, prepares personal enquiries and turns a quote into an order and a checked invoice with one click. Nothing goes to clients without your approval.

Companies nearbyQuote → order → invoiceDunningRKSV cash registers

CRM for tradesmen: Tischler prüft ein Angebot auf dem Tablet in der Werkstatt – Neukunden gewinnen im Handwerk
Armiflow AI iconQuote approvedExample · trades

How does Armiflow work as a CRM for tradesmen?

Armiflow searches for companies by industry and radius, such as property management companies, restaurants or offices in your region, and shows them on the map. The AI prepares personal emails, which you approve. A quote becomes an order and an invoice under § 11 UStG, the Austrian VAT Act, with dunning and online payment. Armiflow also prepares receipts for your accountant.

Everyday trades

Winning new clients in the trades alongside daily work

In a trades business, the day is for working, not selling. Quotes get written in the evening, invoices at the weekend, and new commercial clients only get attention when a job is missing. That is exactly when there is usually no time to approach companies in a targeted way.

Then there are the formalities: for businesses in Austria, invoices must contain the details required under § 11 UStG (RIS), cash payments belong in a cash register compliant with the RKSV, and open amounts need chasing. Doing all that with notes, Word and Excel makes it easy to lose track.

  • Find commercial clients in your region
  • Create quotes quickly and consistently
  • From quote to invoice without retyping
  • Keep open invoices and receipts under control
Tradesman notes measurements at the workbench and uses a tablet – planning jobs in the trades

Process

CRM for tradesmen: from contact to paid invoice in four steps

Step 1

Find companies nearby

Search by industry and location or radius, with results and contacts in the CRM and on the map.

Step 2

Approve the enquiry

The AI writes a personal draft. You check it, edit it if needed and approve it.

Step 3

Quote and order

Quote from your client records, with a “Read & sign” link. Once accepted, it becomes an order.

Step 4

Invoice and receipts

Invoice under § 11 UStG, payment via Stripe, dunning and export for BMD or RZL.

Features

Software for trades businesses: which feature helps with what

Trades businesses use these Armiflow features from the first contact to the handover to the accountant.

Invoice, coins, card and card reader with a paid tick – invoicing and payment
TaskArmiflow featureBenefit
Find commercial clientsFind companiesIndustry and radius, several sources, duplicates merged
See clients nearbyCRM & leadsMap, company profile, follow-up tasks with due date
Write an enquiryCold emailPersonal draft, sent only after approval
Quote and contractContracts & e-signatureSigned by hand on screen, via link or on site
InvoicingInvoices & dunningQuote → order → invoice, first and second reminder
Cash payment on siteInvoices & dunningConnection to RKSV cash registers such as helloCash and ready2order
Receipts for the accountantBookkeepingMatch statements, export for BMD, RZL, DATEV
Armiflow robot behind a protective shield – security and GDPR

Secure & compliant

Your business, your decision

Approval before every email. The AI writes drafts, and nothing is sent until you approve it.

GDPR. Consent per channel, block list, plus access and erasure under Art. 15 and 17.

Public authority protection. Public offices, courts and police are neither stored nor contacted.

Austrian law. For businesses in Austria: invoice check under the UStG, RKSV cash registers, export for BMD and RZL.

FAQ

Questions and answers

Short, clear answers about this feature. Missing a question? Write to support@armiflow.com.

Winning new clients in the trades usually means approaching commercial clients nearby. Armiflow searches for companies by industry and radius, such as property management companies, offices or restaurants, and shows them on the map. The AI prepares personal emails, which you check and approve. Replies and appointments land in the CRM for tradesmen.

To create a quote, you add the client to your client records and select services from the product catalogue. Templates and the PDF designer make quotes look consistent, and the quote email contains a “Read & sign” link. Once the client accepts, the quote becomes an order and later the invoice, with no retyping.

Armiflow is software for trades businesses that combines prospecting, quotes, invoicing and bookkeeping preparation. The setup assistant has its own industry template for the trades and creates a personal plan based on team and goals when you start. For businesses without office staff, what matters is that everything stays in one system.

Yes. Invoices are checked against § 11 UStG, the Austrian VAT Act, numbers run without gaps, and instead of editing an invoice, it is cancelled. Tax rates, the small business scheme and reverse charge are supported. Your invoices thus meet the formal requirements without you having to check every detail yourself.

In Austria, cash sales belong in a cash register compliant with the RKSV. Armiflow is not a till itself, but it connects cash register systems such as helloCash, ready2order, Kingbill and Kassandro. Cash payments on site and invoices from Armiflow thus stay in one process. Which obligations apply to your business is something to clarify with your accountant.

Through dunning with first and second reminders and optional fees. Email templates ensure a friendly, consistent tone. Clients can pay online via Stripe by card, SEPA direct debit or payment link, which can speed up incoming payments. In the dashboard of your CRM for tradesmen you see which amounts are still outstanding.

For marketing emails in Austria, § 174 TKG 2021 applies, and prior consent is usually required. Armiflow stores consent per channel with the legal basis, adds an unsubscribe link to every email and keeps a block list. For email prospecting this is the most important rule. Whether an approach is permitted is your decision, if in doubt with legal advice.

Armiflow works in the browser on your smartphone, so you can see leads, tasks and invoices on the go. A native app for iOS and Android is in development and coming soon; its features and release date have not yet been fixed. To get started with your CRM for tradesmen, the browser is all you need.

The client signs directly on screen, drawn by hand with finger, mouse or stylus, via an online link or on site, and several contracts can be signed with one link and one signature. Armiflow also stores the name, time, IP address, browser, consents and a SHA-256 checksum as additional evidence, and the signed PDF is archived.

After signing up for the 14-day free trial, you choose the trades industry template, team size and goals in the setup assistant. This produces a starter plan with recommended steps. Then you import existing clients via CSV or XLSX or search for your first companies nearby, so your CRM for tradesmen works with real data from day one.

More questions from practice

That depends on your trade. Often they are property management companies, offices, restaurants, hotels or shops in the region. In Armiflow you search specifically for these industries within a radius of your location and see the results on the map. With a CRM for tradesmen, winning new clients becomes predictable.

Yes. In the product catalogue you create services with terms from monthly to three years, for example for regular maintenance or servicing. Armiflow generates the recurring invoices automatically. Together with the contract from the template, the ongoing service is properly documented and billed on time, so recurring revenue becomes routine rather than evening work.

Armiflow reads bank, card, PayPal and Stripe statements, including PDFs, and matches them to incoming invoices. An AI helper searches your mailboxes every month for missing invoices and stores them in Google Drive. The export for BMD NTCS, RZL or DATEV uses the Austrian standard chart of accounts, so nothing gets left lying around.

Yes. With roles and custom roles you decide who sees what. Sales staff only see their own leads, while you as the owner keep the overview. Follow-up tasks with due dates show everyone what needs doing today. Basic is designed for one user, and in the Pro plan any number of users work in the same account, even in busy weeks.

For this there is the file manager with upload links. You send the client an upload link through which they can send you files such as photos or plans. The documents do not end up scattered across messenger chats or mailboxes, but in Armiflow’s file manager, where your team can find them.

Current prices are on the pricing page, where they are shown live from the app. You can try Basic and Pro free for 14 days, booked monthly or yearly, with no minimum term and no setup fee. Basic includes all features for one user with 50 active clients, while Pro has no limits. Limits may change; current values are on the pricing page.

With the Social Media Autopilot module, the AI writes copy and hashtags, creates images, carousels and videos and publishes on Facebook, Instagram, TikTok and YouTube, in review mode or fully automatically. The module is included in Basic and Pro. For trades businesses it can help to show completed work regularly.

Every company has a profile in the CRM with contacts, notes, timeline and field history. Emails, quotes, orders and invoices are all stored there. Whoever in the business takes over a client sees immediately what was agreed. This helps with winning new clients just as much as with looking after regular ones.

Try it free for 14 days and see for yourself

Sign up in the app, choose an industry and a location and see your first results. Nothing is sent until you approve it.