Insurance broker software, right next to CRM and invoicing.

No. The module contains no comparison or quote calculator for tariffs. You obtain insurers’ quotes as before via their portals or your comparison programs. You store the portal link for each company in the insurer master data so you can reach it quickly from Armiflow. You then enter the accepted policy in the module.

No. Interfaces to insurers or broker pools, for example via BiPRO, are not available at present. You record policy data yourself or import it via CSV with a dry run. If you need to retrieve a lot of data automatically from insurers, take this into account in your planning and use Armiflow alongside your pool for now.

No, Armiflow makes no such promise. The insurance broker software sets up the advice record and broker mandate as mandatory documents and checks for each policy whether they exist. Whether your advice and documentation meet the requirements of the IDD and the Austrian Trade Regulation Act is your responsibility as a broker. If in doubt, have your processes legally reviewed.

A policy can have the status quote, applied, active, dormant, cancelled or expired. This lets you map the whole journey from the first quote to the end of the contract. From the status active, the policy itself counts as a mandatory document, while the advice record and broker mandate are always checked regardless of status.

The cancellation deadline is calculated as the expiry date minus the stored notice period in months. If, for example, a policy expires at the end of the year with three months’ notice, Armiflow shows the end of September as the last day to cancel. The calculation is based on your input, so check special rules of individual contracts in their terms yourself.

The automatic renewal field marks policies that renew unless they are cancelled. With such contracts in particular, the cancellation deadline matters, because a further term begins once it has passed. In the 90-day overview, you see these deadlines in good time and can discuss with the client whether the contract should stay or be replaced.

You store the premium with a payment frequency from monthly to annual, or as a single premium. This gives the annual premium, which also appears in the commission overview. So for each client you can see at a glance how much premium is due across all policies per year and which contracts account for which share of it.

You describe the insured risk in free fields directly on the policy. For motor, that might be the registration number and vehicle, for a home the address and living space, for commercial cover the activity and location. Because the fields are free, the policy management fits every line of business without a rigid form for each type of risk.

In the insurer master data, you keep each company once with its broker contact and portal link. For every new policy, you pick the insurer from this list instead of typing the name again. If a contact person changes, you update it in one place. You can add further insurance companies to the list at any time.

Initial commission is paid for closing the contract, renewal commission for ongoing servicing. You enter both for each policy, and the overview shows them separately next to the annual premium. This lets you assess in the software for insurance brokers how your income is split between new business and existing portfolio. You enter the amounts yourself.

A claim goes through the statuses reported, in progress, loss adjuster, settled, rejected and closed. Each case has a history with notes, so colleagues immediately see what happened last when questions come in. You store the claim notification, photos and expert reports as documents directly on the case, so nothing gets lost in an inbox.

You can assign policy, application, advice record, broker mandate, claim notification, invoice, photo, expert report and correspondence. Each document has a type so the mandatory document check recognises what is present. In policy management you thus find all documents for a contract in one place instead of spread across inbox and network drive.

The client file in your client records links all of a client’s policies. There you see insurance policies with status and deadlines alongside contacts, quotes, contracts and invoices. For advice meetings, you have the client’s entire portfolio in front of you without switching between insurance broker software and CRM during the conversation.

The module has its own permission in role management. So you decide which roles may see and edit policies, commissions and claims. Together with two-factor authentication, this protects sensitive client data in the insurance broker software, for example when assistants and sales staff look after different areas of the business.

You find the insurance broker module in the app’s plugin marketplace under industry packages. After activation, the Insurance area appears in the Business menu. The insurance broker software is an add-on module that is not included in any package and is booked separately. The plugin marketplace in the app and the pricing page show the current price.

No, the module has no dedicated consent module for insurance. Consent for email, WhatsApp and phone is stored by the general CRM per channel with its legal basis. Industry-specific declarations, for example on health data, you store as a document and check yourself which form is required for them in your market.

Yes. In the 90-day overview, every deadline becomes a task with one click. Tasks in Armiflow have priority and due date, can be assigned to one or more people and linked to a client or contract. That way the cancellation deadline of a policy lands in the responsible person’s task list instead of a forgotten note.

Yes, via contracts and e-signature. Clients sign directly on screen – drawn by hand with a finger, mouse or stylus, via an online link or on site. In addition, Armiflow stores name, time, IP address, browser, consents and a SHA-256 checksum as evidence, and the signed PDF is archived for later reference.

Yes, if you bill services yourself, for example fee-based advice. Invoices are checked against § 11 UStG, the Austrian VAT Act, with gapless numbers, cancellation instead of editing and the right tax rates. Payment can be made online via Stripe. The invoice is linked to the client and appears next to their policies in the client file.

Every customer account has a separate database schema, credentials are stored encrypted, and there are daily backups. Two-factor authentication, roles and a dedicated permission for the insurance module control access. You handle data access and erasure requests under GDPR Art. 15 and 17 directly from the CRM of the insurance broker software.